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Pathway: Customer > Search > Accounts

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View Existing Site Locations

  1. Select # of # (example: 1 of 2) to display the Site Search popup window.

  2. Double-click within the row of the desired location.

  3. Site will open in current window tab.

Add New Site Location

To access the ‘Add Service Location’ editor the following steps apply:

  1. Select # of # (example: 1 of 2) to display the Site Search popup window.

  2. Select the green ‘+' icon from the upper right corner in Site Search and select ‘Service Location’. A new 'Add Service Location’ popup window will display.

  3. Minimally complete all required fields highlighted in red in the Basic Settings tab and click Save.

  4. Select the Billing Settings tab and minimally complete all fields highlighted in red and click Save.

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Field

Description

Contact/Location Information (Name, Address, Phone)

Enter the contact and location information for the site.

Signature Required

If selected, the driver will be required to collect a signature each time they service the location.

Service Region

Identifies the region the site belongs to.

Tax Region

Identifies the tax region the site belongs to.

Status

Indicates the current status of the site.

Note

Displays in the site details section when viewing the Customer screen.

Warning on Open

Displays as a site-specific pop-up warning anytime the site is accessed.

Access Information

Used for conveying information the driver will need to access a location. Displays every time the location is serviced.

Field

Description

Tax Exempt

If the site is tax exempt and no tax region was selected when the account was created, select the Tax Exempt check box.

Tax Exempt Reason

If the Tax Exempt box is checked, enter supporting information for the reason why the site is exempt.

Surcharge Group

Select a Surcharge Group if the location is subject to a surcharge.

Invoice Detail Level

Determines the amount of information the invoice should include.

Invoice By Email

If the location is receiving invoices by email, select:

  • Account Settings and the location will follow what was previously set up for the account.

  • Email With Link and the location will receive a URL link to open the invoice.

  • Email With PDF Attachment and the invoice will be attached to the email as a PDF.

Site Billing Contact

Select the name of the Site Billing Contact if the contact is different than the account contact. Contacts are only assigned here. To create a contact, the Contacts tool must be used.