We have now added the ability to see the scheduled work type and the fees including roll over days and extra fees. When you hover over a charge you can also see details of each charge and the history.
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* Notes -
They’ve always been able to see the scheduled work type on the calendar, the only thing that has changed is the ability to see inactivity fees for On Call orders.
I would also mention how this is specific to on call orders.
Based on the image they wouldn’t understand what the arrows are trying to show them so I would also add into the release note how fees display based on setup…I can’t recall the name of the field that controls the time until they start to pay a daily rate.
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Pathway: Customer > Search > Accounts- Customer Details
Articles: N/A