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Pathway: Operations > Dispatch
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Color Coding
Color coding provides dispatchers a quick assessment of a route’s current status.
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Field | Description | ||
Route Details | |||
Route | Displays the route ID. Click on the route ID to view a route calendar. To edit a route, double-click within the row and the Route Record editor will display.
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Truck | Displays the ID for the truck assigned to the route. Select the truck ID to view a calendar for the truck. | ||
Driver | Displays the name of driver of the on the route. Select the driver’s name to view their calendar. | ||
Pre Trip | Indicates what time the driver completed their pre-trip inspection of the truck. After a driver has completed the pre-trip inspection the route will display in yellow indicating it is in-progress. | ||
Post Trip | Indicates what time the driver completed their post trip truck inspection. After a driver has finished their route and has completed the Post Trip the row for the route will display green. | ||
Optimized | Third party system used to optimize route efficiency. | ||
Scheduled | Indicates how many stops are scheduled on the route for that day. Select the Scheduled value for the route to display the Services List to view the locations. | ||
Serviced | Indicates how many of the scheduled stops have been serviced/completed. Select this field to display the Services List and view the serviced locations. | ||
Pending | Indicates how many of the scheduled stops have not been serviced and are still in-progress. Select the Pending value for the route to display the Services List and view the pending locations. Follow your companies end of day procedures for pending locations that were unable to be serviced. | ||
Exceptions | Displays a percentage of routes that were not serviced. This may include reasons such as vacation holds, credit holds, missed pickups, locations being blocked off, and etc.
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