Pathway: Operations > Worker Availability and Capability
The Worker Availability and Capability tool is used to establish daily time frames a worker is available to be assigned to a route and identify what a workers capabilities are which lines of business the worker can service (Residential, Roll Off, Front End Load and etc.). Once an availability record has been created for a worker, it does not need to be updated unless the worker’s availability has changed. Times added here will translate across to other tools such as Dispatch and the Resource Calendar.
Understand the Logic
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Logic
By default, Division and Department filters are set to All.
Permission 24 is required to view and edit.
A worker can have only one weekly active availability at a time
. If availability changes, either edit the existing availability or end the existing and create a new availability record.
Odd/Even
Workers can simultaneously have one active availability for Odd weeks and one active availability for Even weeks.
All
By default, Division and Department filters are set to All.
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Field Descriptions
Field | Description |
|---|---|
Filters | |
Division | Filters to display workers who’s availability was added under the selected Division. |
Department | Filters to display the workers of the selected Department. Department is indicated when the worker is created in the system. |
Fields | |
Name | Displays the name of the worker the availability and capabilities apply. |
Capabilities | Displays what the Lines of Business the worker is authorized to docan service. Select the field to manage worker add/remove capabilities. |
Type | Indicates if the availability for the worker based on an Odd/Even or Weekly schedule. |
Effective Date | Indicates the date the worker’s availability begins. |
End Date | Ends the worker's availability and will display the worker as Not Available in other Operations tools such as Dispatch and Calendar Resources. |
Sunday - Saturday | Displays the time and duration (hours) the worker is available to be assigned to a route for that day. |
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Worker Availability in Dispatch
Operations > Dispatch
The Dispatch tool reflects worker availability by displaying an unavailable worker's name in red followed by (Not Available). This is only meant to assist dispatch operators in assigning/reassigning worker resources and does not prevent an unavailable worker from being assigned to a route.
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Worker Availability in Resource Calendar
Operations > Resource Calendar
The Resource Calendar displays the availability and capability for all workers and includes the option to access the Worker Calendar and update routes.
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