Pathway: Setup > Operations > Worker Availability and Capability

The Worker Availability and Capability tool is used to establish daily time frames a worker is available to be assigned to a route and identify which lines of business the worker can service (Residential, Roll Off, Front End Load and etc.). Once an availability record has been created for a worker, it does not need to be updated unless the worker’s availability has changed. Times added here will translate across to other tools such as Dispatch and the Resource Calendar.

Logic

• By default, Division and Department filters are set to All.

• Permission 24 is required to view and edit.

• A worker can have only one weekly active availability at a time.

• Workers can simultaneously have one active availability for Odd weeks and one active availability for Even weeks.

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Worker Availability in Dispatch

Operations > Dispatch

The Dispatch tool reflects worker availability by displaying an unavailable worker's name in red followed by (Not Available). This is only meant to assist dispatch operators in assigning/reassigning worker resources and does not prevent an unavailable worker from being assigned to a route.

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Worker Availability in Resource Calendar

Operations > Resource Calendar

The Resource Calendar displays the availability and capability for all workers and includes the option to access the Worker Calendar and update routes.

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