Pathway: Setup Operations > Operations Resource Scheduling > Worker Availability and Capability

The Worker Availability and Capability tool is used to establish daily time frames a worker is available to be assigned to a route and identify which lines of business the worker can service (Residential, Roll Off, Front End Load and etc.). Once an availability record has been created for a worker, it does not need to be updated unless the worker’s availability has changed. Times added here will translate across to other tools such as Dispatch and the Resource Calendar (coming soon).

Logic

• By default, Division and Department filters are set to All.

• Permission 24 is required to view and edit.

• A worker can have only one weekly active availability at a time.

• Workers can simultaneously have one active availability for Odd weeks and one active availability for Even weeks.

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Worker Availability in Dispatch

Operations > Dispatch

The Dispatch tool reflects worker availability by displaying an unavailable worker's name in red followed by (Not Available). This is only meant to assist dispatch operators in assigning/reassigning worker resources and does not prevent an unavailable worker from being assigned to a route.

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Worker Availability in Resource Calendar

Operations > Resource Calendar

The Resource Calendar displays the availability and capability for all workers and includes the option to access the Worker Calendar and update routes.

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