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Pathway: Sales > Rate Update Batch

The Rate Update Batches tool is used to mass update rates for sites by either a percentage or an entered value amount. This tool offers two options to create a batch rates are updated in: Site Service Batch or Site Service Charge Batch. Site Service Batch is used to create a batch for sites receiving recurring services. Site Service Charge Batch is used to create a batch for sites receiving one-time charges. After a batch has been created it will display on the Rate Update Batches screen with an 'Open' status. Color coding is used to identify batch status using the following colors:

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Modifications

Descriptions

Change Type

Increase or decrease rates by percentage or amount.

Amount

Indicates the amount rates will be adjusted by. If rates are being decreased, place a minus sign before entering a numeric value.

Export

Select and anything displayed on the screen will be exported to Excel.

Import

Select to import an excel document into the Site Service Rate Update Batch tool.

Post

Select Post once after all rate changes are complete and to post the new rates to the affected accounts. The status of the batch will change from an Open to be placed in a Posted status. (warning)Once a batch is in a posted status it can not be updated.

Void

Select Void to void the batch. Rates will not be updated for voided batches. this option to void a matching percentage or amount to update the batch that way.

Close

Select Close to close the Rate Update Batches tool.

Apply a Rate Change to Multiple Accounts

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  1. Double click selected service in the batch.

  2. Select the services you would like to apply rate changes to in the batch.

  3. Select the Change Type and enter an amount or percentage of the adjusted rate and select Apply to change the rates.Select Post with applied changes to permanently change the entire batchrates will be adjusted by. Options are either: .

    • Amount - detail what this does

    • Percentage - detail what this does

  4. Enter the Amount of the change.

    • Increase Rate: Enter a positive value in the Amount field

    • Reduce Rate:

  5. Select Apply when finished.

    • Briefly detail what they will see after Apply is selected this should include the New Rate field and Variance field

  6. Select Post and the new rates will be posted to the included accounts.

Apply a Rate Change to Individual Accounts

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  1. Click within the New Rate field.

  2. Add in Enter the new rate either add amount or discount.

  3. Select Post and the new rates will be posted to apply the permanent changesaffected accounts.

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Related Articles

Rate Update Batches - Includes field descriptions and functionality of Rate Update Batches.