Pathway: Operations > Resource Scheduling > Worker Availability and Capability
The Worker Availability and Capability tool is used to establish daily time frames a worker is available to be assigned to a route and identify which lines of business the worker can service (Residential, Roll Off, Front End Load and etc.). Once an availability record has been created for a worker, it does not need to be updated unless the worker’s availability has changed. Times added here will translate across to other tools such as Dispatch and the Resource Calendar (coming soon).
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Worker Availability in Dispatch
Operations > Dispatch
The Dispatch tool reflects worker availability by displaying an unavailable worker's name in red followed by (Not Available). This is only meant to assist dispatch operators in assigning/reassigning worker resources and does not prevent an unavailable worker from being assigned to a route.
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Worker Availability in Resource Calendar
Operations > Resource Calendar
The Resource Calendar displays the availability and capability for all workers and includes access to the Worker Calendar and Edit Route Record.
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