Pathway: Setup Operations > Operations Resource Scheduling > Worker Availability and Capability
The Worker Availability and Capability tool is used to establish daily time frames a worker is available to be assigned to a route and identify which lines of business the worker can service (Residential, Roll Off, Front End Load and etc.). Once an availability record has been created for a worker, it does not need to be updated unless the worker’s availability has changed. Times added here will translate across to other tools such as Dispatch and the Resource Calendar.
Logic
Permission 440 (Resource Scheduling) is required to view and edit.
By default, Division and Department filters are set to All. Permission 24 is required to view and edit.
A worker can have only one weekly active availability at a time.
Workers can simultaneously have one active availability for Odd weeks and one active availability for Even weeks.
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To edit an existing availability record, double click within the row of the worker and the Edit Worker Availability popup editor will display. |
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- Select the Division the worker availability will be added under.
Select the green '+'icon from the top of the screen to display the Add Worker Availability popup editor.
Select the User you would like to create an availability record for.
Select they Type of Availability. Options include:
Weekly - indicates the worker is available for the days and times selected all weeks.
Odd - indicates the days and times the worker is available on odd weeks.
Even - indicates the days and time the worker is available on even weeks.
Select the Start Time and Hours for each day of the week. If the worker is unable to work, leave the Start Time and Hours field for that day blank. To clear an entered time, select the 'X’ located on the right side of the field.
Click Save when finished.
Worker Availability in Dispatch
Operations > Dispatch
The Dispatch tool reflects worker availability by displaying an unavailable worker's name in red followed by (Not Available). This is only meant to assist dispatch operators in assigning/reassigning worker resources and does not prevent an unavailable worker from being assigned to a route.
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Worker Availability in Resource Calendar
Operations > Resource Calendar
The Resource Calendar displays the availability and capability for all workers and includes the option access to access the Worker Calendar and update routesEdit Route Record.
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