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Pathway: Sales > Rate Update Batch

Site Service Rate Update Batch

This tool is used to modify a batch by amount or percentage, export to excel, import back in, and then post the new batch. You can also void or close an account or batchThe Rate Update Batches tool is used to mass update rates for sites by either a percentage or an entered value amount. This tool offers two options to create a batch rates are updated in: Site Service Batch or Site Service Charge Batch. Site Service Batch is used to create a batch for sites receiving recurring services. Site Service Charge Batch is used to create a batch for sites receiving one-time charges. After a batch has been created it will display on the Rate Update Batches screen with an 'Open' status. Color coding is used to identify batch status using the following colors:

  • Open = White

  • Green = Posted

  • Red = Voided

Info

This article details the process of updating rates after a batch has been created.

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Field Descriptions

This allows toImport matching information back into the batch to Post and apply changes.

Modifications

Descriptions

Change Type

Modify the amount Increase or decrease rates by percentage or amount to change the rate to apply once the batch has updated.

Amount

Modify by adding a new amount based on selected Change Type.

The adjusted rate amount. If percentage is selected for the Change Type, enter the % the rates should be increased…continue on for the other option in the Change Type field so they understand how these two fields work together. - this was a note I had previously added, you can use this if you would like, but it was just an example to help you and wasn’t fully flushed out, hence the …. in the sentence.

Export

Use this export this batch into excel to make changes.

Import

Post

Once the updates have been made select to post to apply the batch update rates for the selected batches.

Void

Select this option to void a matching percentage or amount to update the batch that way.

Close

Select to close the tool.

Applying Rate Change to Batch

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Double click selected batch.

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Select the Change Type and enter an amount or percentage of the adjusted rate and select Apply.

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Select Post with applied changes.

Manual Changes

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Indicates the amount to adjust rates by. If rates are being decreased, place a minus sign in front of the numeric value.

Export

Option to export what is currently displayed to Excel.

Import

Option to import an Excel document into the tool.

Post

Posts the new rates to the accounts and updates the batch status to Posted. (warning)Once a batch is in a posted status it can not be updated.

Void

Select Void to void the batch. Rates will not be updated for voided batches.

Close

Select Close to close the Rate Update Batches tool.

Apply a Rate Change to Multiple Accounts

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  1. Double click selected service in the batch.

  2. Select the services you would like to apply rate changes to in the batch.

  3. Select the Change Type rates will be adjusted by. Options are either: .

    • Amount - Dollar amount

    • Percentage - Percentage of current dollar amount

  4. Enter the Amount of the change.

    • Increase Rate: Enter a positive value in the Amount field

    • Reduce Rate: Enter a negative value in the Amount field

  5. Select Apply when finished.

  6. Select Post and the new rates will be posted to the accounts.

Apply a Rate Change to Individual Accounts

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  1. Click within the New Rate field.

  2. Enter the new rate.

  3. Select Post and the new rates will be posted to the accounts.

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Related Articles

Rate Update Batches - Includes field descriptions and functionality of Rate Update Batches.