Navu Requests

Select the Navu Requests icon to create new ticket requests, track and communicate on existing tickets and view archived tickets.

Navu Request Administrators

Regular Users

Unread Documentation

Select the Unread Documentation icon to view learner documentation for only the modules/tools you have been granted permissions to.

Red bubble indicates documentation is available. A total displays in the notification bubble indicating the count of documentation the user has not reviewed.

Customer Request

Select the Customer Request icon to view recent customer request activity such as a request for additional pickup.

Red bubble indicates a new request is waiting to be reviewed.

Tasks

Select the Tasks icon to review tasks you have created. Complete the task from the Task editor, or delete the task if it no longer applies.

When a task is marked as complete the user who created the task will receive a notification pop-up with the information of who completed the task and the date and time.

Red bubble displays a total count of tasks that have not been completed.

Appointments

Select the Appointments icon to view current and upcoming appointments. When an

Cancellations

Select the Cancellations icon to view customers who are cancelling their accounts.

Snoozed Alerts

Select the Snoozed Alerts icon to view any pop-up alerts that were snoozed opposed to being closed.

Red bubble displays a total count of alerts that have been snoozed.

Recent Activity

Select the Recent Activity icon to view a time stamped history of your user account. This includes accounts you have viewed, tasks you have completed, and anything else you have done while logged into your account.

Does not display a bubble icon.

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