Operations - New Alert Notification Type (13389) [Enhancement]

A new Notification Type has been added to the Alerts in Setup > Work Type. A Service in Progress notification will trigger when the driver is en route to alert the customer. TICKET LACKS DETAILS

Pathway: Setup > Operations > Work Type

Articles: N/A

Service Code - Screen is Experiencing a Longer Load Time (13842)

A performance issue was causing the Service Code screen to take longer to load. This has been fixed.

Pathway: Setup > Services > Service Code

Articles: N/A

Notification Template -New Key Paths added to Proposal Template (13307) [Enhancement]

A new Key Path has been added to the Proposal notification template. When Proposal is selected for the template Type, 'gained_or_lost_competitor' becomes an available option in the Key Path list.

Pathway: Setup > System > Notification Template

Articles: N/A

Equipment Type (Services Setup)- Capacity Planning Volume UOM not saving (13889)

Previously, when a user tried to update the Capacity Planning Volume UOM field in the Equipment Type setup editor, an error triggered and the field did not save. This has been fixed.

Pathway: Setup > Service > Equipment Type

Articles: N/A