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Split Orders are created when a (parent) work order has an uncompleted task (such as returning the yard box back to the site) and completing that task requires a new work order to be created. Split orders act the same as the work order they are split from and can be used to schedule and record servicing details.

Split Orders

  1. Click the two half circle icon to open the Split Service Record tool. Select Scheduled Date, Order Type, Route, and add Order Notes. Then Process the split.

  2. Once the Split has been processed a number will appear below the Split icon. Click the number to open the Split Orders List. Then select the child split you would like to view to open the Edit Service Record for the child.

  3. To get back to the parent you must select the back button below the split icon.

Pathway: Operations > Dispatch

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