Route Service Notifications [Archive - Version 66]

Owned by Aliena Somers
Last updated: Oct 18, 2022
2 min read

Pathway: Operations > Dispatch

Send service notification emails to select locations on a route or multiple routes at a time using the Email Notification tool in Dispatch. This feature uses Notification Templates created in Setup > System > Notification Template.

Dispatch

Send Route Service Email Notification - Dispatch Screen

Use this Email Notification option to mass send notifications (route changes, route delays, etc.) to all service locations for multiple routes at a time.

Dispatch - Route Notification

To create an Email Notification:

  1. Select the boxes for the routes you would like included in the notification. If this applies to all routes, select the ‘Select All’ box that displays in the header row.

  2. Select the Mail icon and the Email Notification pop-up window will display.

  3. Select the Notification Template you would like to use from the drop down.

  4. Review the Subject and Body of the message. These will auto-populate with the selected template and can be edited before the message is sent.

 

Send a Notification to Select Locations - Service List Screen

Use this Email Notification option to mass send notification to specific service locations on a route.

To create an Email Notification:

  1. Select the service locations you would like to include in the notification.

  2. Click the email icon and the Email Notification popup window will display.

  3. Select a template from the Notification Template dropdown. This will populate the Subject and Body fields with what is found in the template. If necessary, these fields can be edited before the email is sent.

  4. Select Send Email when finished.

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