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This feature is to be able to add to an existing work order if a task has not been completed or more time is needed.

  1. Click the two half circle icon to open the Split Service Record tool. Select Scheduled Date, Order Type, Route, and add Order Notes. Then Process the split.

  2. Once the Split has been processed a number will appear below the Split icon. Click the number to open the Split Orders List. Then select the child split you would like to view to open the Edit Service Record for the child.

  3. To get back to the parent you must select the back button below the split icon.

Parent order must be posted and billed before a child WO can be created.

Pathway: Operations > Dispatch

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