...
From the Manage Auto Pay tool in the customer portal, customers can set up their preferred auto pay methodmanage the payment method for their account.
...
Click on the Manage Auto Payfrom the Customer Portal and the Manage Auto Pay popup editor will display.
Select the 'Enable Auto Pay' drop down to display and select from the following options:
No - If selected, auto pay will not be enabled for the customercustomer’s account.
At Billing - If selected, auto pay will process the payment payments when the account is billed.
Scheduled Day - If selected, auto pay will process payment for the account on the day of the month the customer has entered.
If selected, Day of Month field displays. The customer should enter the day of the month they would like their payment processed.
Select a Payment Account from the drop down. Enter the day of the month for the auto pay to process.
If no payment account is available, or a new payment account should be used, select ‘Add Payment Account’.
Select Save.
Add Payment Account
Add a bank account or credit card to be used for auto pay processing.
...
| Tip |
|---|
Payment accounts can also be added from the Portal home screen by selecting Payment Methods. |
...
Select Add Payment Account from the Manage Auto Pay editor.
Select the Type of payment method. Options include:
Credit Card
Bank Account
Enter the Name of the person on the Credit Card or Bank AccountComplete all required payment fields for the selected payment option.
Select Save.