Indicates the reason for the service being added and provides a record of how services are acquired.

Setup > System > Reason Code

The date the service will begin.

N/A

Indicates the amount of equipment requested for the service. Also used in the SVC Fees calculation if a Per Unit rate is entered.

N/A

Indicates the type of equipment being used.

Setup > Services > Equipment Type

Identifies the type of waste material the equipment will hold.

Setup > Services > Service Code

Indicates how often the equipment will be serviced. An additional 'Service Days' field displays for frequencies scheduled on a repetitive basis vs. on-call.

N/A

The per unit rate charged for the service. Used in the SVC Fees calculation.

QTY x PER UNIT = SVC FEES

N/A

Indicates the preferred days the customer would like servicing to happen. Service Days does not display if On-Call is selected in the Frequency field.

N/A

Field to record who requested the service.

N/A

Displays as a permanent note for the driver until the equipment is removed.

Example: “Container is located on the south side of the building by the parking lot.”

N/A

Indicates a container must be delivered to the location. The name for this field varies depending on the equipment type.

When selected, a delivery work order is automatically created.

N/A

Identifies the route the service will be placed on. In many cases a ‘TBD’ route may be selected to allow for the Operations team to determine the best route placement.

Setup > Operations > Route

The date the new service will be starting on the route.

N/A

A one-time note added to the work order for the driver.

Example: “Leave lock bar.”

N/A

Select to include all other lines of business in the map’s display. Leave unchecked to see only locations that are the same line of business as the service being added.

N/A

Toggle between a map or satellite view of the locations.

N/A

Displays each service location as a pin on the map. Hover over the pin of a location to view the location’s address information.

N/A

Service Charges are additional charges associated with the service and are not billed for unless used, such as the cost for an additional pickup.

Select to add a new service charge to the account.